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Terms of Service

Effective Date: February 27, 2026 · Last Updated: February 27, 2026

1. Agreement to Terms

By accessing or using AvisLoop ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service. AvisLoop is operated by a sole proprietorship based in Texas.

2. Service Description

AvisLoop is an automated review request platform designed for home service businesses. The Service enables businesses to complete jobs, automatically enroll customers in multi-touch review request campaigns, and collect customer feedback. Communications are sent via email and SMS on behalf of the business.

3. Account Responsibilities

When you create an account, you agree to:

  • Provide accurate and complete information
  • Maintain the security of your password and account
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized use
  • Maintain one account per business

4. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. Specifically, you must:

  • Have a legitimate customer relationship with every person you add to the platform
  • Not use the Service to send unsolicited messages (spam) to individuals who have not been your customers
  • Not use the Service to solicit, incentivize, or facilitate fake or fraudulent reviews
  • Comply with all applicable federal, state, and local laws
  • Comply with the Telephone Consumer Protection Act (TCPA) and CAN-SPAM Act
  • Not attempt to interfere with or disrupt the Service or its infrastructure

5. SMS Messaging Terms

The Service includes an SMS messaging program for sending automated review requests to your customers.

  • Program Name: AvisLoop Review Requests
  • Purpose: Automated review request messages sent to your customers after a service job is completed.
  • Message Frequency: Up to 4 messages per job enrollment over a period of approximately 72 hours.

Message and data rates may apply.

Reply STOP to opt out of messages at any time.

Reply HELP for assistance.

  • Consent Responsibility: As a business user of AvisLoop, you are solely responsible for obtaining proper consent from your customers before enrolling them in SMS campaigns through the Service. You represent and warrant that you have obtained all necessary consents required under applicable law, including the TCPA, before adding any customer's phone number to the platform.
  • Opt-Out Handling: When a customer replies STOP, our system will immediately cease sending SMS messages to that customer. Opted-out customers will not receive further SMS communications through the Service.
  • Contact: For questions about SMS messaging, contact us at legal@avisloop.com or reply HELP to any message.

6. Payment Terms

  • Paid subscriptions are billed monthly in advance through Stripe.
  • All fees are non-refundable, including partial month charges upon cancellation.
  • We reserve the right to change pricing with 30 days' notice.
  • Usage limits (e.g., number of sends per month) are enforced per your subscription tier. Exceeding limits may result in service restrictions until the next billing cycle or an upgrade.
  • Failure to pay may result in suspension or termination of your account.

7. Intellectual Property

The Service, including its design, code, features, and content (excluding user-provided data), is owned by AvisLoop and protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from any part of the Service without our prior written consent.

8. User Data and Content

You retain ownership of all data you provide to the Service, including customer information, business details, and message content. By using the Service, you grant AvisLoop a limited, non-exclusive license to process, store, and transmit your data solely for the purpose of providing the Service.

You are responsible for the accuracy and legality of any data you provide. You represent that you have the right to submit all customer data and that doing so does not violate any third party's rights.

9. Prohibited Activities

You agree not to:

  • Send unsolicited messages to individuals who are not your customers
  • Violate the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, or any other applicable messaging or communications law
  • Upload false, misleading, or fraudulent customer data
  • Attempt to manipulate review platforms (e.g., Google) in violation of their terms of service
  • Use automated scripts, bots, or scrapers to access the Service
  • Resell access to the Service or use it on behalf of third parties without authorization
  • Circumvent or attempt to circumvent any security measures, rate limits, or usage restrictions

10. Termination

Either party may terminate this agreement at any time:

  • By you: You may cancel your account at any time through the Service or by contacting us.
  • By us: We may suspend or terminate your account if you violate these Terms, engage in prohibited activities, or fail to pay applicable fees.

Upon termination, your right to use the Service ceases immediately. You may request an export of your data within 30 days of termination, after which your data will be permanently deleted.

11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

AvisLoop does not guarantee that the Service will result in any specific number of reviews, ratings, or business outcomes. We do not guarantee uninterrupted or error-free operation of the Service. Message delivery depends on third-party carriers and services which are beyond our control.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AVISLOOP SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING UNDER THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be resolved in the state or federal courts located in Texas.

14. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will provide at least 30 days' notice by email or by posting a notice on the Service. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the updated Terms.

15. Contact Us

If you have questions about these Terms, please contact us at:

AvisLoop
Email: legal@avisloop.com